Terms of Service

These Terms of Service ('Terms') constitute a legally binding agreement between you ('Client') and AFINOVA LLC ('AFINOVA'), governing your use of our bookkeeping and accounts receivable management services. By signing a service agreement or accessing the client portal, you agree to be bound by these Terms. If you do not agree, do not engage our services.

AFINOVA provides bookkeeping, financial reporting, and accounts receivable management services as described in your selected service tier. The specific services included in your engagement are defined by your signed service agreement. AFINOVA reserves the right to modify service offerings with reasonable notice to active clients.

AFINOVA offers three service tiers: Nova Foundation ($350/month), Nova Professional ($575/month), and Nova Premier ($950/month). Each tier includes defined transaction limits, account limits, reporting frequency, and response times as published on our website. Tier details are subject to change; active clients will be notified of any changes affecting their plan.

All service engagements require a minimum 12-month contract term commencing on the date the service agreement is signed. After the initial term, the agreement continues on a month-to-month basis until terminated in accordance with Section 10 of these Terms.

Your first invoice will be prorated from your sign date through the end of that calendar month. Full monthly retainer payments are due on the 1st of each month thereafter. AFINOVA will issue invoices by email. Payment is accepted via Zelle or ACH bank transfer to AFINOVA's designated Chase business account. Invoices unpaid after 5 days are considered overdue.

Late payment fees are assessed on overdue invoices as follows: Nova Foundation — $50; Nova Professional — $80; Nova Premier — $130. Late fees are applied automatically and added to the following invoice. Continued non-payment may result in suspension of services and portal access.

Clients are required to submit all financial documents (bank statements, credit card statements, receipts, payroll records, and any other requested materials) through the client portal by the 5th of each month. Documents received after the 5th will be subject to a $75 expedited processing fee. Failure to submit documents may result in delayed reports.

AFINOVA will deliver completed financial reports to the client portal by the 15th of each month, provided documents were received by the 5th. Reports are delivered as PDF files. AFINOVA is not responsible for delays caused by late document submission or incomplete information.

The following add-on services are available: AR Management ($200/month, available for Foundation and Professional; included in Premier); Expedited Processing ($75 flat fee per request); Catch-Up Bookkeeping (tiered flat fee: up to 3 months $500, 4-6 months $1,000, 7-12 months $2,000, 12+ months custom quote). Add-ons must be requested in writing and are subject to availability.

After the initial 12-month term, either party may terminate the engagement with 60 days written notice. Notice must be submitted in writing to support@afinovafinancials.com. Early termination during the initial term is subject to the following fees: Nova Foundation — $500; Nova Professional — $800; Nova Premier — $1,300. Early termination fees are due within 30 days of the termination notice.

Active clients may refer other businesses to AFINOVA. Upon successful activation of a referred client (defined as execution of a service agreement and receipt of first payment), the referring client will receive a $100 credit applied to their next invoice. There is no cap on referral credits. Credits have no cash value and are non-transferable.

Clients are responsible for providing accurate, complete, and timely financial information. AFINOVA's work product is only as accurate as the information provided. Clients are responsible for reviewing all delivered reports and notifying AFINOVA of any discrepancies within 10 business days of delivery. AFINOVA is not responsible for errors resulting from incomplete or inaccurate information provided by the client.

Both parties agree to maintain the confidentiality of all non-public information shared in the course of the engagement. AFINOVA will not disclose client financial information to third parties except as required by law or as necessary to deliver contracted services. This obligation survives termination of the engagement.

AFINOVA's liability to any client shall not exceed the total fees paid by that client in the three months preceding any claim. AFINOVA shall not be liable for indirect, incidental, consequential, or punitive damages. AFINOVA does not provide legal, tax, or investment advice. Clients should consult qualified professionals for such matters.

Any disputes arising from these Terms or the service engagement shall first be addressed through good-faith negotiation between the parties. If negotiation is unsuccessful, disputes shall be resolved through binding arbitration in Fulton County, Georgia, in accordance with applicable arbitration rules. The prevailing party shall be entitled to recover reasonable attorneys' fees.

These Terms are governed by the laws of the State of Georgia. Any legal proceedings not subject to arbitration shall be brought exclusively in the state or federal courts located in Fulton County, Georgia. Both parties consent to the personal jurisdiction of such courts.

AFINOVA LLC  Â·  Atlanta, Georgia  Â·  Governed by the laws of the State of Georgia, Fulton County jurisdiction.