Privacy Policy

AFINOVA LLC ('AFINOVA,' 'we,' 'us,' or 'our') is committed to protecting the privacy and confidentiality of our clients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services. By using our website or services, you agree to the terms of this policy.

We collect information you provide directly to us, including: name, business name, email address, phone number, mailing address, and Employer Identification Number (EIN) when you engage our bookkeeping services. We also collect financial documents you upload through the client portal, including bank statements, credit card statements, payroll records, and invoices. We may collect technical information such as IP address, browser type, and device information when you visit our website.

We use the information we collect to provide, maintain, and improve our bookkeeping and accounts receivable services; to communicate with you about your account, reports, and invoices; to send service-related notifications and reminders; to respond to your inquiries and support requests; to comply with legal and regulatory obligations; and to enforce our Terms of Service.

All financial documents and data you provide are treated as strictly confidential. Financial information is used solely for the purpose of delivering the bookkeeping and accounts receivable services you have engaged. We do not sell, rent, or trade your financial data to third parties under any circumstances. Access to your financial data is limited to AFINOVA personnel directly responsible for your account.

Your data is stored using industry-standard cloud infrastructure with encryption at rest and in transit. We use Supabase for database and file storage, which maintains SOC 2 compliance. Client portal access is protected by authenticated login. We implement reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, disclosure, alteration, or destruction.

We do not sell or rent your personal information to third parties. We may share your information with trusted service providers who assist in delivering our services (such as cloud storage and email providers), only to the extent necessary and subject to confidentiality obligations. We may disclose your information if required by law, court order, or governmental authority.

Access to the AFINOVA client portal is protected by email and password authentication. You are responsible for maintaining the confidentiality of your login credentials. You should notify us immediately at support@afinovafinancials.com if you suspect unauthorized access to your account. We log access activity for security and audit purposes.

We retain your personal and financial information for the duration of our engagement and for a period thereafter as required by applicable law and professional standards. Upon termination of services, you may request the return or deletion of your data, subject to our legal retention obligations.

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You may disable cookies through your browser settings, though some features of our website may not function properly as a result. We do not use third-party advertising cookies.

You have the right to access, correct, or request deletion of your personal information held by AFINOVA, subject to our legal obligations. To exercise these rights, please contact us at support@afinovafinancials.com. We will respond to your request within a reasonable timeframe.

Our services are intended for business owners and are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately.

We may update this Privacy Policy from time to time. We will notify active clients of material changes via email or through the client portal. Your continued use of our services after any changes constitutes your acceptance of the updated policy. The effective date at the top of this page reflects the most recent revision.

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at: AFINOVA LLC, Atlanta, Georgia | support@afinovafinancials.com | (678) 827-6377. This policy is governed by the laws of the State of Georgia.

AFINOVA LLC  Â·  Atlanta, Georgia  Â·  Governed by the laws of the State of Georgia, Fulton County jurisdiction.